UPDATE: SSP Program & Transportation

Dear MO SSP Program participants and service providers:


On behalf of the Missouri Commission for the Deaf and Hard of Hearing and the SSP Program Task Force, I would like to thank you all for your patience and feedback as we have worked together with Beyond Interpreting to resolve some issues with the SSP Program over the last few weeks. This process has deepened our understanding of the value of this program; we have been contacted by numerous DeafBlind consumers and SSPs who have expressed in many ways how this program has changed their lives. While the hold on services has been frustrating for all of us, we believe that moving forward we have a much stronger program to work with.


After much discussion and research, the primary outcome is that SSPs will not be able to transport DeafBlind individuals in their personal vehicles moving forward. This decision is in place to ensure the safety of all program participants, as well as the longevity of the SSP program. I urge you to read the white paper we have developed on this issue and minutes from the task force meeting, if you would like to know more about how this decision was reached. Links to these documents are available at the bottom of this page.


Beyond Interpreting will be releasing more specific details of how this decision will impact the program in the coming days, along with some other important changes. We encourage you to review their announcements and materials thoroughly in order to make this transition as smooth as possible. As always, the staff at Beyond Interpreting and MCDHH are here to answer any questions you may have and receive your feedback and concerns with an open mind.




Emily Morrison

Business Operations Manager

Missouri Commission for the Deaf and Hard of Hearing


Voice, Direct Line: (573) 526-0232


SSP Transportation White Paper: https://mcdhh.mo.gov/wp-content/uploads/sites/12/2019/11/transportation-white-paper.docx

SSP Task Force Meeting Minutes, November 15, 2019: https://mcdhh.mo.gov/wp-content/uploads/sites/12/2019/11/ssp-minutes-november-15-2019.docx